Lawn & Garden Technician

Department: Service
Reports to: Branch Service Manager
Supervises: None
Type of Employment: 40 hours weekly

 

Purpose:
Performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural, turf and outdoor power equipment.

Responsibilities:

• Performs diagnostics and repairs on agricultural, turf and outdoor power equipment.
• Maintains current product knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Participates in all Service and Training programs required for the development of skills and knowledge
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Prepares and completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge:

• Preferably one year of experience performing service repairs.
• Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures.
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
• Preferred experience with Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to lift at least 75 lbs. repeatedly
• Service Technician certification preferred
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid Driver’s license is required
• Forklift license preferred

Must have a current 10-year DMV printout (no more than 30-days old).